Hard conversations. Better terms.

Work through a difficult conversation privately, understand both perspectives, and find a practical next step.

Start privately Watch a sample conversation

Free. No card. Invite someone only if you want to. Rather work it yourself? Try the 2-minute demo · Responding to an invitation?

You control what is shared. Private input can help OnBetterTerms understand your perspective, but it is not shown to the other person.

Your side

What happenedI got to the school at 3:15 and you weren’t there.
How it feltStanding in the playground while the other parents left.
What matters to meKnowing what happens when one of us cannot get there.

Their side

What happenedI was stuck on the ring road and had no signal.
How it feltSick the whole way, knowing she was waiting.
What matters to meNot being treated as though I did it on purpose.

Shared groundNeither of you wants Tuesday to happen again, and each of you says the other is usually reliable.
What is disputedWhether a message could have got through, and what should happen when one cannot.
What is nextOne thing to settle, in words you would both actually agree to. Not a ruling on Tuesday.

Illustrative example — invented people, invented words. Neither of them reads the other’s column until both are written.

See it happen

Watch one difficult conversation unfold.

See what each person writes, what stays private, and how they work toward a practical next step.

A $480 purchase neither of them expected to argue aboutScripted demonstration with fictional people. Actual responses vary.

Alex and Sam share an account. Sam spent $480 from it. Both of them are being reasonable and they still have a problem.

Alex’s private viewSam cannot read this screen.

Scene 1 of 6

The message Alex almost sends

Start with what you’re actually thinking.

Alex — unsent draft

You spent $480 without mentioning it, and now I’m supposed to rearrange everything?

Unsent draft. Sam has not received this and is not told it was written.

Nothing is sent from here. The first thing anybody writes is usually the thing they would take back, and it is more useful to us than a tidier version would be.

This demonstration shows both people’s private views so the sequence can be explained. Real participants never get that: you only ever see your own private view, and the other person only ever sees theirs.

Scripted demonstration with fictional people. Actual responses vary. No account, no network request and no AI call: every word was written in advance, and nothing you do here is sent anywhere or stored.

Start where you are

What are you trying to work through?

Pick the one closest to yours. It opens into what you would be asked first, what that account is meant to cover, and what it usually ends in. Two of these need nobody else at all. Nothing here needs an account, and nothing you press is saved.

Pick one and this says what it would actually ask you first. Nothing is saved, and none of this needs an account.

Try it here

Every piece has a level, and you choose it before you write.

The question everybody has is what happens to the part they would rather not say out loud. Make the choice yourself and read the other person’s screen. No account, nothing sent anywhere, nothing kept.

What would you do with this thought?

What actually got to me was standing in the playground while the other parents left. I felt like the one who always ends up covering.

Jun and Priya share custody, and one of them was not at the school gate on Tuesday. Invented people, invented words. Jun has already shared two other parts of his account either way; this is the third.

Pick one and this becomes Priya’s screen — her account, on her own device. It is the view nobody using the product ever gets, because you can only ever be one of these two people.

Nothing here is stored. No account, nothing sent anywhere, no AI called — the words were written in advance and the choice you just made leaves with this tab.

The whole demonstration, both people and a plan

How it works

Two perspectives. Clear boundaries. A better next conversation.

Neither person reads the other’s account until both are written — because the moment you read their version, your own quietly reorganises itself around it. Then both appear at once, with what you agree on named separately from what is disputed.

1Start privately

Describe what happened, what matters to you, and what you want to improve. You can stop here — plenty of people use it alone.

2Invite the other person

They contribute their perspective separately, in their own words. Nothing you have already written becomes visible because they joined.

3Choose what is shared

Private material stays private. Nothing reaches the other person unless you classify it as shared, one item at a time.

4Prepare the next conversation

What you already agree on, what is actually disputed, the questions still open, and a practical next step. Not a verdict.

Start with your perspective The whole sequence, step by step

For a one-off question a chat window is genuinely good, and this page is not going to pretend otherwise. What it has no structure for is the second person. The honest comparison. There is no streak, no score on your relationship and nothing that asks you back daily.

Privacy you can see

Three levels. You pick one every time you write.

Not a settings page you visited once. The level is on screen while you type, and it decides what the other person can ever see.

SharedThey can see it.

The only level that ever reaches them. Used in sessions you do together.

PrivateThey cannot see it.

Yours. Your guide can use it to help you. They can see that a part was withheld, and you can share a specific item later, one at a time.

Never sharedThey cannot see it, or that it exists.

Never quoted, summarised, counted in a total or hinted at — excluded from shared figures before they are calculated, not filtered afterwards.

Private material can shape what your own guide suggests to you without ever entering a shared session, because a shared session runs on a separate path that cannot read it rather than on a filter that could be misconfigured. Two limits apply to the strongest level: a small number of serious safety cases, and lawful process. Neither of them is the other person. The whole privacy model, and how context is assembled and what is never loaded.

What each of them can actually see, in one example

Jun and Priya share custody. On Tuesday one of them was not at the school gate. They each wrote their side without reading the other’s.

Shared

“I got there at 3:15 and you weren’t there. I’d like us to agree what happens when one of us is running late.”

Priya reads this.

Private

“What got to me was standing in the playground while the other parents left.”

Priya does not.

Never shared

“I’ve started keeping a list of the times this has happened.”

Priya cannot read it, and cannot tell it exists.

What they get afterwards is built from the shared halves alone: where they already agree, what is actually unresolved, and one question to settle next. Nobody is told whose fault Tuesday was. The whole example, and four others — a couple where one explains and the other answers in three words, two flatmates four months into “it’s fine”, a work thread that got an audience before it got a conversation, and two siblings counting appointments — in five conversations.

Fictional example — not customer data.

Safety, and its limits

What it will not do.

What OnBetterTerms does

Helps each person organise their perspective
Separates private thinking from shared material
Identifies possible misunderstandings and common ground
Helps prepare a constructive next step

What it does not do

Choose a winner
Diagnose either person
Replace therapy, legal advice, or emergency services
Guarantee agreement
Share private input automatically

If the relationship itself is the danger, the safety response never notifies the other person. We are not a crisis line, we are not clinicians, and we cannot guarantee we will notice — detection is imperfect in both directions. What we can do, and what we cannot.

The real screens

This is the actual product.

Not a mockup. The film and the screenshots behind it are the running application, with demo content written for the purpose — nobody’s real writing is on this page.

Forty-five seconds, no sound. Recorded from the running product with demo content — nobody’s real writing is in it.

Start with your own side of itA check-in, with the privacy level chosen before anything is written.
Talk it through privatelyYour own guide, working from your history rather than from nothing.
Together, when you are readyDe-escalation asks whether everyone is safe before it asks anything else.
You each write your own accountYours is saved and theirs stays hidden until they have written it.
Then both, at onceNeither version had a chance to be written around the other.
Agreement surfaces when it is mutualMark what you agree with; they never see a mark they did not also make.
What tonight will not settle is parkedParked is not dropped — it stays on the record to come back to.
Afterwards, separatelyEach of you says how it went, where the other cannot read it.

Five more screens, with what each one is for

A check-in screen: a row of numbers from one to ten, a space to add detail, and a labelled control reading Shared, Private and Never shared with Private selected and explained underneath. — The privacy choice is on screen before you write — never colour alone.

A private conversation with the guide: the person describes finding out about a weekend from someone else, and the reply separates what happened from what it felt like, then offers two short things they could actually say. — Your own guide, working from your history.

A de-escalation screen with a box headed “What happened, from your side”, and a note saying the account will be shared only once both people have written one. — Each writes their own account first. Neither sees the other until both are in.

A shared session screen marked Shared, stating that everything in it is visible to both people and that private notes are not in the room. — A session you do together, built only from what you both shared.

A billing screen showing the monthly AI credit as a bar, how much has been used, and roughly how many replies are left. — What is left of your monthly allowance, and what it covers.

Pricing

Try OnBetterTerms before you subscribe.

14 days free. No credit card. No automatic charge.

Enough to work through something real: write your own account privately, be asked better questions about it, invite the other person if you want to, and put both accounts side by side. Then decide.

Free is the whole workspace. What a subscription buys is a bigger monthly AI allowance — compute, not permission.

What each plan includes

Before you start

The questions people actually ask.

Do I need the other person to agree first?

No. The private half works on its own — your own account of what happened, your own guide, your own check-ins and patterns. Inviting somebody is a separate decision, they have to accept, and accepting never gives them access to anything you wrote before they joined.

Can they see what I wrote privately?

No. Private material is never shown to them, and the strongest level is not shown, quoted, summarised, counted in a total they see, or hinted at — they are not told the entry exists. Your own guide can still use it to understand you.

Does it decide who is right?

No, and it is not built to. What comes out is what you already agree on, what is actually disputed, the questions still open and one practical next step. Nothing is scored, and neither of you is diagnosed.

Is this therapy, or mediation?

Neither. It does not replace therapy, legal advice or emergency services, and nobody here is a clinician. It is preparation for a conversation the two of you are going to have yourselves — including, if you want it, a summary you both approve to hand to a human mediator.

Can I bring what I have written elsewhere?

Yes, from an export file — ChatGPT, Claude, Gemini through Google Takeout, and Grok. You see every conversation in the file before a word of it is written, it arrives private with no option to import into a shared space, nothing connects to your accounts, and an undo removes everything that import created. Everything the product does.

Every question, answered at length

Start with the conversation already on your mind.

Free, no card, nobody else has to know — and you can delete everything at any time. The goal is not to get good at talking to this; it is to get through the conversation with the person.

Start privately Try the 2-minute demo